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  • What kind of cooling liquid is used?
    BitCool Dielectric Coolant - BitCool BC-888 has been engineered specifically for use in open SLIC tank solutions and for material compatibility with ASIC based cryptocurrency miners and similar blockchain applications. If you are using GPUs or FPGAs for mining, you will need to use our ElectroCool EC-100 Dielectric Coolant due to material compatibility issues. BitCool Dielectric Coolant is 98% biodegradable, non-toxic, non-halogenated, non-corrosive, food grade, and 100% ozone safe. In addition, the use and manufacture of BitCool Dielectric Coolants release no toxic waste, vapors, or smell into your home, office, or workplace.
  • Is there a warranty?
    PLEASE READ THIS CAREFULLY: The factory warranty that lasts for up to 6 months with the major manufacturers of miners will be immediately voided upon entering the liquid immersion hosting system. We are confident that nothing will happen to your miners in a negative way as this fluid is much cleaner, more efficient, and healthier. Given your miner will be in fluid that costs up to $12/liter, we think your miner will love its new home!
  • How long is the contract?
    The contract for your miner to stay within our system is 12 months from the start of your contract. We, of course, wonder why you’d ever want to switch back to air cooled mining, but that choice is yours!
  • How long does it take to start mining after I've shipped my miner?
    We will always strive to get your miner submerged and up and running ASAP. After all, time is money and we want you to make as much money as possible. We will always target 72 working hours after receipt of your miner. Please keep in mind that the cleaning process takes 24 hours by itself.
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